Shipping policy

SHIPPING POLICY

Last updated: September 2026

Order Processing All orders are processed within 2–5 business days after payment is confirmed. As our products are made to order, please allow additional time during peak periods or sale events. You will receive an email confirmation once your order has been dispatched.

Domestic Shipping (Australia) We ship to all states and territories across Australia. Standard shipping typically takes 5–10 business days after dispatch. Estimated delivery times may vary depending on your location.

International Shipping We ship internationally to selected countries. International orders typically arrive within 10–21 business days after dispatch, depending on destination and customs processing times. Please note that delivery times are estimates and are not guaranteed.

Shipping Rates Shipping costs are calculated at checkout based on your location and order size. Free shipping promotions may apply — check our current offers at checkout.

Tracking Once your order has shipped, you'll receive a tracking number via email so you can monitor your delivery.

Customs, Duties & Taxes International orders may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the customer and are not included in our product or shipping prices. We recommend checking your local customs regulations before ordering.

Split Shipments As we work with multiple production partners, your order may arrive in separate parcels. You will not be charged additional shipping for split shipments.

Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [your email address] and we'll do our best to investigate and resolve the issue with our shipping partners.

Shipping policy

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